Melissa Marsh is Founder and Executive Director of PLASTARC, a social research, workplace innovation, and real estate strategy firm dedicated to shifting the metrics associated with workplace from ‘square feet and inches’ to ‘occupant satisfaction and performance.’ Melissa also leads the Occupant Experience discipline at Savills Studley, which leverages the tools of social science and business strategy to help organizations make more data-driven and people-centric real estate decisions. With an undergraduate degree in social science and a Master of Architecture from MIT, Melissa is an active contributor to professional and research communities associated with the human factors and the built environment, including Worktech, AIA, CoreNet, IFMA, and EDRA.