Member Experience Matters

Taught by: Christine Andrews, Partner at Deco Group & Founder of Acme Works


Member engagement and satisfaction is critical to your success as a flexspace owner. You will leave with an understanding of how the community aspect of coworking and flexspace sets it apart from traditional real estate offerings.

The objective of this session is for you to understand the “secret sauce” of coworking. You will understand what it takes to build community. You will learn why you need to invest in things like events, services and training that will activate the space, community and eventually your bottom line. This course hits the big 4: Hospitality, Amenities & services, Community and lastly People vs. space.

About the expert

This course will be taught by Christine Andrews, Founder of Acme Works and Partner at the Deco group.

After 20 years with multinational ad agencies, Christine joined CTV, Canada’s leading news network, as Senior Director Business Development for the 2010 Vancouver Winter Olympics.

She discovered her true passion in 2013 when research on workspace trends led her to coworking. Recognizing the future of work, she opened Acme Works, one of Toronto’s most successful and prominent coworking spaces.

Branding expert, thought leader of Canada’s coworking movement, and unabashed cat lover, Christine has spoken at GCUC Canada and been interviewed by The Globe and Mail, CBC, and Global Radio.

You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any such content, nor may you distribute any part of this content over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database.

$250.00 USD